If the issue persists , continue with the next solution. Follow these steps to determine the cartridge issue, and then continue to the next section for solutions to resolve the issue. With the damp cloth, clean the rollers inside the duplexer. The Power light is on and the Print Cartridge light blinks. Wait for the print job to complete Wait for the product to finish processing the print job. Make sure that the carriage can move freely across the width of the product by gently pushing the carriage to the left and then to the right. Check for missing cartridges Open the top cover, and then check if one or both of the cartridges are missing.
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The Black Cartridge Problem icon.
Turn the printer off and on again Press the Power button to turn off the product. This can cause the paper to jam into the rollers. Check for missing cartridges Open the top cover, and then check if one or both of the cartridges are missing. Choose from the following methods to remove and reattach the rear access door or duplexer to the rear of the product. Never remove jammed paper from the front of the product if you can remove it from the back of the product or from the paper tray.
If you find obstructions in the paper path, skip to the section on cleaning the rollers. Check for missing cartridges Follow these steps to check for missing cartridges, and insert cartridges if necessary. Wait until the warm-up period completes before you continue. Service or replace your HP product if you completed all preceding steps. Perform a power reset Follow these steps to reset the product. Contact HP Support to schedule a repair or replacement.
Slide the paper width guide inward. Clear a paper jam Follow these steps to check for and remove any jammed paper inside the product. Follow these steps to determine the cartridge issue, and then continue to the next section for solutions to resolve the issue. Wait for the ink to dry on the printed document The product might be waiting for ink to dry on the printed document. All lights are off.
Service the printer If you have completed all the solutions listed above and are still experiencing a problem, continue to the Service the printer section at the end of this document.
The Power light and the Resume light blink simultaneously In this error condition, the following light pattern displays on the product control panel:. If pieces of paper remain in the product, more paper jams can occur. Apply a moderate amount of pressure to remove any dust or dirt buildup. Plug the product directly into a wall outlet If the product connects to a power strip, try connecting the product directly to a wall outlet.
Blinking Lights on the HP Deskjet 5551 and 5552 Printers
Clean the paper rollers through the rear access door Gather the following materials:. This feature helps to avoid wasting ink 555 paper if the paper is not what you expected. If the issue persistscontinue to the next solution.
Wait for the print job to complete Wait for the product to finish processing the print job. All lights are off The following light pattern dedkjet on the control panel:. Follow these guidelines when choosing paper:. Wait until the carriage stops moving and is silent before proceeding. Slide the paper guides outward.
Insert the door into the rear of the product, and then turn the door latch clockwise to secure the door. Insert paper into the tray.
HP Deskjet Ink Cartridges |
Remove dfskjet output tray. Print Cartridge status light: Remove paper from the rear of the product. Press the swab against the paper pick roller, and then rotate the roller upward with your fingers. Determine the cartridge issue When there is an issue with a cartridge, a yellow arrow on top of the carriage inside the product points to a drawing of a cartridge that indicates what the issue is.