A list of troubleshooting and maintenance options opens. See your browser’s documentation for specific instructions. How does HP install software and gather data? Please use the product number and serial numbers of the new product to validate warranty status. Modify your browser’s settings to allow Javascript to execute. Printout has areas of fuzzy or dark print, or toner scatter. Repetitive marks at even intervals.

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If these steps do not resolve a light, dull or faded issue, a print cartridge is almost empty.

Blinking Lights on the HP Color LaserJet CP and CP Printers | HP® Customer Support

This solution might require the full HP software. Select from the products you own.

You can still print when a print cartridge is out of toner. If you prefer detailed steps, see step-by-step suppot on replacing a print cartridge c in English. Colors on the computer monitor might differ from the product output.

Make sure that the paper or media type meets HP’s specifications. If the configuration page does not print correctlysee Solution ten: Adjust the paper guides so that they are not too tight or too loose against the paper stack. Make sure that all print cartridges are installed Open the front access door completely. If the document is printing in black when it should be printing in colorclick the Color tab, and then click the Print in Grayscale check box to clear it.


To see if your product is still under warranty, go to the warranty check website cp1125 Identify any low or empty print cartridges On the product control panel, press and hold the Resume button for three seconds. Select wupport desired files and choose ‘Download files’ to start a batch download.

Crooked or skewed output. Product sold by third party: In the Type is drop-down list, click the paper sypport media type you are using.

Move the product away from drafty locations such as open windows or doors, or suport conditioning vents. Already have an HP account? Remove any paper from tray 1.

Printer Specifications for HP Color LaserJet CP1215 and CP1217 Printers

Introduction During the printing process, paper, toner, and dust particles accumulate inside the product. Do not remove the protective tape from the print cartridge yet. To do this, click Archive or Bond. This value provides a comparison of product robustness in relation to other HP products, and enables appropriate deployment of printers and MFPs to satisfy the demands of connected individuals or groups.



Plastic parts over 25 grams 0. Check the product connections.

Modify your browser’s settings to allow Javascript to execute. This can result in character shadows, areas of fuzzy or dark print, or toner marks.

Press the Resume button to continue printing. Print from a different software program Try printing from a different software program.

Clean inside the product During the printing process, paper, toner, and dust particles can accumulate inside the product. Wait until the lights stop flashing before proceeding.

HP Color LaserJet CP Support – HP Support Community –

Extreme temperatures or humidity can directly affect paper quality. Or, view all available drivers for your product below. Reset the printer Press the Power switch to turn off the product.

You can use a built-in cleaning mode to remove the buildup from the inside of the product and correct the print quality issues.