After downloading the driver package remember to unzip the files. We recently upgraded to 6. How satisfied are you with this reply? Plug the router back again. Now, I cant get my surface pro to get onto the internet to download the driver and I read that the surface pro needs to be on the internet a website suggested using wired to do so. I have upgrade our IAPs to 6.

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Disabling the setting can restore proper connectivity, therefore fixing the connectivity problem. We have 2 reports of these fixes having alleviated problems reported to have affected surface devices. Shut down your Surface and unplug the power cable from your wireless router.

Selective Suspend is saving power feature in Windows that basically reduces the power of a particular device. How to use Command Prompt in fullscreen on Windows I’m circling back around to them now.

Marvell Avastar wireless AC Network controller not fixed after recent – Microsoft Community

Just updated my Surface 4 pro automatic windows update and could not get onto the internet anymore. How this solution fixes the connectivity problem? However, there are still complaints for the surface. The user table in the controller shows the device connected. We have 2 reports of these fixes.


We are also a 5GHz only environment. Also, it could be the case where the wireless adapter got disabled by other means, again enabling it could solve the problem.

Alert a Moderator Message 44 of Sometimes the connection is there but the icon shows a yellow flag and access to the network is nonfunctional. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Finding sources of RF interference.

Update for the Surface Pro 4 – Marvell AVASTAR Wireless-AC Network Controller

Currently my environment is running 6. Navigate to Change adapter settings.

Now, I cant get my surface wirsless to get onto the internet to download the driver and I read that the surface pro needs to be on the internet a website suggested using wired to do so. How satisfied are you with this reply? Separately, although it may or may not help you, we’ve heard there’s another release coming in the next week or two delayed, apparently that is supposed to address some remaining stability issues we’ve been seeing 6.

Wireless Group Policy on Windows We are currently experiencing similar issues to those articulated, however we are a mixed environment of sites with Cisco Autonomous APs and Aruba ‘s. We recently upgraded to 6. Remove wireless marvepl on Windows XP machines.

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Alert a Moderator Message 41 of Hi Remsat – I cant give any feedback on the issues you’re experiencing with regards making the IAP update. We have several confirmations that this has alleviated the symptoms as expected. Did this solve your problem? To install the latest updates from Microsoft follow these steps:. Stay ahead of the game with Aruba technology and product knowledge Explore Now.

Restarting the WLAN adapter resolves the issue sometimes.

Solved: surface device disconnection issues – Page 5 – Airheads Community

Sometimes the simple solutions are the ones that work best. The Wi-Fi shows connected but they can no longer browse that or other websites. Start your Surface and try connect to your network.